Shipping policy

Shop Saved By The Dress aims to provide clear shipping information for every furniture order. Please review our processing times, shipping fees, and delivery guidelines before completing your purchase.

Order Processing Time

Orders generally require 1–2 business days for processing after payment has been confirmed.

Processing includes order verification, preparation, and handling before dispatch. Processing times exclude weekends and public holidays.

Shipping Fee

Our standard shipping fee is $30.00 per order.

The applicable shipping fee will be displayed during checkout before you complete your purchase. If any special delivery charges apply to a particular product or destination, they will be communicated before the order is placed.

Shipping Transit Time

After an order has been dispatched, estimated shipping transit time is 5–8 business days.

Transit time begins after dispatch and is separate from the order processing period. Accordingly, the estimated combined processing and transit time is generally 6–10 business days, excluding weekends and public holidays.

Delivery estimates are not guaranteed. Actual delivery may vary due to carrier operations, weather, regional conditions, peak shipping periods, or other circumstances beyond our reasonable control.

Order Tracking

When tracking information is available, we will provide it by email after your order ships.

Please allow time for the carrier to update its tracking system. If tracking information does not appear to update or you have concerns about delivery, contact us with your order number.

Shipping Address

Please provide a complete and accurate shipping address at checkout, including any apartment, unit, or suite number where applicable.

If you notice an address error, contact us as soon as possible. Address changes cannot be guaranteed after an order has been processed or handed to the carrier.

Customers may be responsible for additional costs arising from an incorrect or incomplete address, subject to applicable law and the circumstances of the shipment.

Furniture Delivery

Furniture may require additional handling because of its size, weight, or packaging. Please ensure that the delivery address can accommodate the shipment and that someone is available to receive it when necessary.

Delivery services, placement inside the home, assembly, and removal of old furniture are not included unless expressly stated on the applicable product page or at checkout.

Delays and Undelivered Orders

If we become aware that an order cannot ship within the stated timeframe, we will notify you and provide an updated shipping estimate and the applicable options to accept the delay or cancel the order for a refund.

If your order appears lost, has not arrived within the expected timeframe, or is marked delivered but cannot be located, contact us so we can help investigate with the carrier.